How AI Can Finally Give Doctors More Time With Patients – Talk with Dr. Zaman Shah

Episode 89

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In this episode of the Prime Health Podcast, Dr. Derek Baron interviews Dr. Zaman Shah, MD, MBA, an internal medicine physician with over 15 years of frontline clinical leadership and the founder and CEO of MEDWAY INC. Tired of witnessing administrative overload, fragmented data systems, and documentation burdens erode the human connection between clinicians and patients, Dr. Shah built MEDWAY—a clinician-guided AI infrastructure designed to seamlessly embed directly into existing Electronic Health Record (EHR) platforms. He breaks down how conversational data interfaces and automated workflows free providers from screen time, restore data-driven decision-making, and give doctors their valuable time back.

Key Takeaways:

  • Built by Clinicians, for Clinicians: Unlike distance-designed software built solely by tech developers, MEDWAY uses a practicing physician think-tank to identify true clinical friction before engaging engineering teams.
  • A Friendly Enabler for EHRs: MEDWAY is not designed to replace existing EHR systems. Instead, it acts as a silent, plug-and-play AI layer for small-to-midsize and specialty EHR platforms, eliminating the massive cost of building AI tools from scratch.
  • Closing the Encounter Loop: The platform automates three critical workflow intersections: 1) MedChat for instant, conversational data retrieval (e.g., plotting historical HbA1c trends in a flash); 2) MedOrders for one-click lab, imaging, and prescription drafting; and 3) Automated Documentation.
  • Eliminating the Desk-Work Tax: Studies show that for every single hour spent face-to-face with a patient, providers spend up to two additional hours buried in desk work and clicking through EHR screens. Automating documentation allows doctors to remain fully present during patient encounters.
  • Restoring the Human Connection: True health optimization goes beyond the simple absence of disease. By removing administrative paralysis, ambient AI tools give clinicians the mental space to restore genuine empathy, active listening, and human-centered care.

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